Payment Policy

About Credit/Debit Card

For clarity, with the store's obligation made direct, every displayed price and processed payment uses USD. Customers may pay with Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover when the selected method is shown at secure checkout. This formulation keeps the customer action and merchant responsibility aligned.

Under this customer standard, with the decision path easy to follow, nuby relies on encrypted Shopify and payment-provider processing and does not keep the full account number or card security code. Authorization, verification, holds, and declines remain subject to the issuer's requirements. This structure keeps the practical service consequence in clear view.

For easy reference, with the available remedy stated clearly, customers must submit correct billing and contact information. We can review or cancel a transaction that is unauthorized or presents significant fraud risk, while tax is charged only as required by applicable law. The operational consequence is therefore stated in a form that is easy to follow.

As an operating standard, with each party's responsibility identified, refunds that receive approval go back to the original form of payment; the financial institution generally completes posting in 5-10 business days. The commercial condition is stated with its customer-facing effect kept visible.

Payment assistance: support@nubysae.shop or 512-695-4468, Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).

Merchant Information
Brand/store name: nuby
Contact email: support@nubysae.shop
Phone: 512-695-4468
Physical address: 154 Myrtle St, Aberdeen, Washington, 98520, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago)